Water is a basic necessity of life, and having access to clean and safe water is crucial for everyone. In Malaysia, Air Selangor is the sole provider of water supply services in the state of Selangor, providing water to over 8.4 million people. If you are a resident or business owner in Selangor, you may have heard about the Water Supply Service Agreement (WSSA) with Air Selangor. In this article, we’ll provide you with an overview of the WSSA and why it’s essential to have one.
What is the Water Supply Service Agreement (WSSA)?
The Water Supply Service Agreement is a contract between Air Selangor and its customers (residents/business owners) in Selangor. The agreement outlines the terms and conditions of the water supply service, including the billing, payment, and usage of water.
Why is it essential to have a WSSA?
Having a WSSA is crucial as it provides clarity and transparency in the billing and payment of your water supply service. It ensures that you only pay for the water supply you use and not for any additional charges or hidden fees. Additionally, the agreement outlines the responsibilities of both parties, ensuring that the customer receives quality water supply services, and Air Selangor is responsible for maintaining the water supply system.
What are the key components of a WSSA?
The WSSA contract typically includes the following:
1. Billing and payment: This section outlines the billing cycle, payment methods, and the responsibility of paying on time.
2. Water supply rates: This section outlines the cost per cubic meter of water consumption and the tariff rates for different consumption levels.
3. Responsibilities of the customer: This section outlines the customer`s responsibilities, including informing Air Selangor of any changes in usage or address, paying bills on time, and not interfering with the water supply system.
4. Responsibilities of Air Selangor: This section outlines Air Selangor`s responsibility to provide safe and clean water supply services, maintaining the water supply system, and carrying out repairs in a timely manner.
5. Termination of agreement: This section outlines the circumstances in which the agreement may be terminated, including non-payment, breach of the agreement, or termination by either party.
How to get a WSSA with Air Selangor?
If you are a resident or business owner in Selangor, you can apply for a WSSA with Air Selangor by visiting their website or any of their customer service centers. You will need to provide your identification card, proof of occupancy, and a copy of your latest water bill. Once your application is approved, you will receive a copy of the agreement, and your water supply service will commence accordingly.
In conclusion, having a Water Supply Service Agreement with Air Selangor is essential for every resident and business owner in Selangor. It provides clarity, transparency, and ensures that both parties fulfill their responsibilities. Applying for a WSSA is easy and straightforward, and you can get it done in a few steps. So, if you haven’t already applied for one, make sure you do so today and enjoy the benefits of having a contract with Air Selangor.